Questions?
Select a topic below for answers to some of our most frequently asked questions.
NEI Coatings
NANOMYTE® Coatings
Where can I find pricing for your coatings?
You can request a quote through any of our product’s Quote Forms, or you can contact our Coatings Team.
Where can I find the specifications for your coatings?
A list of available specifications for each of our coatings can be found on the Technical Data Sheets page »
Where can I find the Material Safety Data Sheet for a particular coating?
A list of available Safety Data Sheets can be found on our MSDS page »
How are your coatings applied?
NEI coatings can be applied using standard coating processes, such as spraying, dipping, brushing, flow coating, and spin-coating. Application instructions are included on the Technical Data Sheet of each coating.
Do you have any UV-cured coatings?
Currently, NEI’s coatings are ambient or thermal cure only. Our UV Protective line of coatings offer enhanced protection from the effects of sun and weather exposure, however they are not UV curable.
Do I need a primer?
We have found that most plastics (PC, PMMA, PET, PE, PP, etc.) and a few metals (copper, stainless steel, & nickel) will need pretreatment before applying our coatings in order to promote adhesion between the coating and substrate. This can be achieved by either using a primer or treating the surface to be coated by corona or plasma treatment. One exception is our self-healing coatings, which do not need any primer or surface treatment prior to coating. NEI has a couple of primer formulations available, which work well with a range of plastics.
Can I have a free sample to see if it works for my application?
Unfortunately, we are unable to provide free samples for a number of reasons. However, our coatings are available for purchase starting in 1 liter quantities or more. We also provide a coating service for a nominal fee, in order to demonstrate how our coating will work for your particular substrate / application.
What is the minimum order quantity for your coatings?
The minimum order quantity for most of our coatings is 1 liter.
Do coatings with multiple components need to be purchased separately?
No, all of our multi-component coatings are provided as a ready-to-mix kit. For example, a purchase for 1 liter of coating will include the appropriate weight ratio of all components needed to mix and create 1L of that coating.
How does your Coating Service work?
In some cases, it may be easier and more economical for NEI to coat parts for you. This option allows us to optimize and make recommendations on the application process for your particular substrate, in order to ensure the best coating application and performance. It’s also a great opportunity to try several different coatings on your specific parts to compare and test for your particular application. There is a nominal fee for this service in order to cover our costs, and will depend on the type, size, and quantity of your parts.
Can coatings be purchased for personal use?
Due to certain hazards and regulations, NEI only sells business to business.
How can I purchase a coating?
NEI sells and ships it’s coatings directly from Somerset, NJ (USA). We accept company and university purchase orders, or we can provide you with an order form. We can also accept orders through third-party buyers. Customers in Korea and Japan can order through our respective representatives there (contact our sales team for more information).
See the Placing an Order tab for more details.
Battery Materials
NANOMYTE® Battery Materials
Where can I find pricing for your battery products?
You can request a quote through any of our product’s Quote Forms, or you can contact our Battery Team.
Where can I find specifications for your battery products?
A list of specification sheets for each of our battery materials can be found on the Battery Spec Sheets page »
Where can I find the Material Safety Data Sheet for your battery materials?
A list of available Safety Data Sheets can be found on our MSDS page »
Do you provide any additional materials or compositions not listed?
Yes! NEI is a Specialty Materials company, so we specialize in producing non-commodity cathode, anode, and solid electrolyte battery materials with compositions and powder morphologies that are not readily available in the market. More importantly, NEI is a solutions provider, wherein we not only produce materials, but also work closely with our customers to design, develop, and implement specialty battery materials that are ideally suited for your application.
Can I have a free sample to see if it works for my application?
Unfortunately, we are unable to provide free samples for a number of reasons. However, our materials are available for purchase at the minimum order quantity indicated below.
What is the minimum quantity order for your battery materials?
The minimum order quantities are as follows:
- Cathode & Anode Powders: 500 grams
- Cathode & Anode Electrode Sheets: 2 sheets
- Sodium-ion Materials: 50 grams
- Solid Electrolytes: 10 grams (polymers and most sulfides); 25 grams (oxides); 30 grams for dispersion fluid
Do you provide any testing services for battery materials?
Yes, NEI offers cost-effective and comprehensive battery characterization & electrochemical testing services, which includes custom electrode sheet fabrication, as well as lithium-ion coin cell and pouch cell fabrication and testing.
How can I place an order?
NEI sells and ships it’s battery materials directly from Somerset, NJ. We accept company and university purchase orders, or we can provide you with an order form. We can also accept orders through third-party buyers. For customers in Korea or Japan, we will put you in touch with our respective representative in your country, and you can place an order directly through them.
See the Placing an Order tab for more details.
Placing an Order
Placing an Order with NEI
How do I place an order?
NEI accepts company and university purchase orders, or we can provide you with an order form.
Can I use a third-party buyer to place an order?
Yes, we can accept purchases through third-party buyers. In order to expedite the process, please let us know in advance and forward them all relevant pricing and information that we send you.
Does NEI have any distributors or representatives?
Yes, NEI utilizes a network of authorized representatives and direct distributors. Our current authorized representatives are located in Japan, South Korea, and UK/Europe. Please contact us directly and we will put you in contact with them (kindly note that our representatives do not hold our products in stock).
For direct distribution, customers can purchase our materials from global scientific suppliers, including Sigma-Aldrich and Fuel Cell Store, which currently stock and sell our materials directly.
Can you expedite my order?
Lead times are based on current stock and availability at the time the order is placed. NEI will make every effort to ship your order in a timely manner, and in some cases expedite if possible, however we cannot guarantee same day shipments.
What kinds of payments do you accept?
NEI accepts several forms of payment:
- US / Canada – Checks (USD), ACH/EFT (USD), Credit Cards
- International – Wire transfer, Credit Cards
What credit cards are accepted?
NEI accepts all major credit cards: Visa, MasterCard, Discover, and American Express. NEI also accepts payments through PayPal.
How do I submit a credit card payment?
NEI will send you an order form to complete, or you can call us at +1 (732) 868-3141 (Monday – Friday, 9 am to 5:30 pm ET). Once your order is received, credit cards will be processed through a secure virtual terminal or through PayPal.
What are your payment terms?
For most new customers, we require a prepayment or credit card, until a relationship is established. After that, we accept NET 30 payment terms, from date of invoice. Invoices are sent at the time of shipment.
Are there any processing or payment fees?
Credit cards will incur a 4% processing fee to cover transactions costs and swipe fees. Wire transfers will incur a $30 processing fee.
Do you accept PayPal, Venmo, or some other payment service?
NEI currently accepts payments through PayPal. We do not currently accept Venmo, Zelle, or any other virtual payment.
Do you accept Bitcoin?
NEI Corporation does not accept Bitcoin.
Shipping & Safety
NEI Shipping & Safety
Is shipping included?
Shipping costs are not included in the prices of our products, and are added separately. We can include estimated shipping costs upon request.
What are your Terms & Conditions of Sale?
NEI’s T&C can be found here: Terms & Conditions (pdf)
How do I track an order?
In most cases, tracking information will be emailed to you directly by the carrier. We also provide tracking information on our invoices (if it’s not a prepayment). If you do not receive a tracking email, please check your junk folder, or contact us directly and we’ll be happy to provide you with it.
Which carriers do you use to ship?
For the best rates, NEI’s standard methods of shipment are FedEx Ground (domestic orders) or FedEx International Economy (international orders). If available, we can also ship by UPS or DHL upon request, but you may not receive the best shipping rates unless shipping collect (hazardous restrictions may apply by carrier and/or region).
Do you offer faster shipping options?
Yes, we can use an expedited shipping option upon request (note, higher rates will apply). Please mention this at the time of ordering.
Do you ship Collect?
Yes, when service is available through your preferred carrier, we are happy to ship your order collect on your shipping account (hazardous restrictions may apply by carrier and/or region).
How do you handle orders that go through customs?
NEI does not include taxes or duties in it’s prices or shipping estimates. All customers are responsible for any taxes and duties (including VAT) imposed by your country of residence. NEI is not responsible for any packages held by international customs agencies. Your package may arrive at your local airport, delivery center, or post office and held until pickup and payment is taken care of.
Please check with your country’s customs office to determine their procedures and any potential charges before placing your order. If you neglect to pick up your package and it is returned to us, we will not refund the charge for original shipping.
Where can I find the HS Code / Schedule B Number?
The HS code can be found in Section 14 of the Safety Data Sheet for each material.
Where can I find the CAS number for your product?
Available CAS numbers are included in the Safety Data Sheet for each product. If one is not listed, that means the material or product has not been registered in the CAS Registry database, and therefore one has not been assigned.
Page updated May 18, 2026